Vendion vs Kassacentralen and TruePOS: compare the full workflow

It is easy to compare POS systems as though the choice concerns only the screen on the counter. In practice, it also affects reservations, kitchen communication, payment and the work after closing.

This article is written by Vendion. Information about Kassacentralen was checked against its own pages on 12 September 2026.

What does Kassacentralen offer?

TruePOS is Kassacentralen's POS system. Its restaurant range includes table management, kitchen ticket routing, mobile ordering and payment, TrueORDER online ordering and TrueBOOKING reservations. TrueCLOUD provides administration and sales reporting. See Kassacentralen's restaurant page.

Describing the offering as merely a traditional till without reservations or digital ordering would therefore be misleading. The relevant questions are which components are proposed for your restaurant and how they work together.

What does Vendion's approach offer?

Vendion has POS, reservations and staff in the same system. Its staff module lets you work with scheduling, time tracking and payroll preparation alongside other restaurant information. Online ordering, marketing and analytics can extend the setup. AI is included.

If you have a staff system you want to keep, include it in the assessment. Check what information can be transferred and who supports the connection. If you want to bring those tasks together instead, try Vendion Staff during the demonstration.

Follow a complete order through both systems

Start with a reservation that becomes a seated guest. Enter an order with drinks for the bar and food for two kitchen stations. Amend an item after sending it and check how the change appears.

Finish by splitting the bill, adding a tip and processing a refund according to the supplier's test procedure. Follow the transaction into the report. Ask staff to note where they need to switch devices, search for information or enter the same record twice.

For a restaurant with substantial takeaway business, include an online order in the test. Check collection times, modifiers, sold-out dishes and how the kitchen distinguishes it from dining-room orders.

Support: compare the scope

Kassacentralen states that it provides telephone support during office hours and round-the-clock on-call support for acute outages affecting TruePOS customers. See Kassacentralen's support information.

Vendion provides staffed support around the clock for all paying customers. Contact details are on Vendion's support page.

Ask for clear answers about assistance with networks, external services and hardware faults. If you require on-site service, its scope, cost and availability should be documented. An emergency phone line and a commitment to send a technician are different services.

Equipment and cost

Kassacentralen describes rental arrangements and quotes based on business requirements. Use the current proposal rather than assuming all equipment must be purchased or every customer has the same contract term.

Vendion's price list identifies POS stations, equipment and additional modules. Modules have no fixed commitment period. Compare equivalent setups and add acquiring, SMS, onboarding and any external subscriptions.

List the model and connection type of printers and terminals you want to keep. Request confirmation of compatibility. Cloud software does not automatically mean every device can be used.

A useful basis for your decision

Bring together three things: the results of staff testing, a complete cost breakdown and a plan for onboarding and support. You can then assess what a switch would improve and what must be resolved before launch.

See Vendion live, using your menu, booking routine and staff planning as the starting point.