Discount Reporting

Follow discounts in Analytics++ and use Kontrollcenter → Kassahändelser to inspect individual events.

Choose the right report

• Lönsamhet: total discount amount and discounted-tab statistics. The count covers tab-level discounts; an item-only discount need not increase it.
• Försäljning: the report's daily discount amounts.
• Produktmix: discounts on product or variant rows. The tab-level discount is not allocated into this list.
• Kontrollcenter → Kassahändelser: recorded POS events with time, a person where available, amount and details.

Inspect a discount

1. Open Kontrollcenter → Kassahändelser and choose dates.
2. Select Händelsetyp, such as Förvald rabatt or Öppen rabatt.
3. Select Personal to narrow the data. Expand a row to read details and any approval information.
4. Check the original tab and the restaurant's discount rules. An unusual figure alone is not proof of improper conduct.
5. Use Exportera CSV for further analysis. Split large periods: export retrieves at most 5,000 events.

Preset and open discounts are handled through menu and POS functions. Permissions control staff access. There are no general customer settings for a maximum weekly discount amount per employee or a ready-made campaign ROI report in Profitability.

Discount or payment?

A gift card is a payment method. Loyalty redemption can affect figures differently depending on whether it is a POS points discount, an automatic stamp discount or manual online redemption. Read the receipt and relevant guide; do not treat all redemptions as the same discount type.

The cashier in Registers is the person recorded at payment, who may not have applied an earlier discount. Use the event's details to follow who did what.