Manage access to the chain

Manage access under Kedjeöversikt → Medlemmar (Chain overview → Members). Use personal accounts so each person receives the access needed for their work.

Chain and restaurant memberships differ

Chain membership provides access to the chain view. The Admin group also makes the person an administrator in every connected restaurant, including payroll and personal data. That access appears in the restaurant's Användare (Users) as Via kedjan (Via the chain) and follows the chain membership. Being administrator of one restaurant does not automatically make someone a chain administrator.

Custom chain groups can grant particular tasks, such as editing menu templates or managing gift cards. Check the group’s selected permissions. The group editor has no restriction to a region or selected restaurants.

Assign access

1. Open Medlemmar and review the Behörighetsgrupper (Permission groups) tab.
2. Create or edit a custom group for the responsibility.
3. Select Lägg till medlem (Add member), enter the person’s email address and select the group.
4. Check that membership is Aktiv (Active).
5. Ask the person to check their workspaces using their own login.

Some pages can be visible without permission to perform every action. A visible button or menu is not a complete description of what information the person can read or change.

When someone leaves or changes role

Change Grupp (Group), disable Aktiv, or remove chain membership using the bin. Group and active-status changes save immediately; removal requires confirmation.

If the person is a chain administrator, their administrator access in the restaurants ends too. Memberships the restaurant set up itself remain and need review. Keep a responsible administrator in place until a replacement has access; Vendion does not carry out a change that would leave a restaurant without an administrator.

Missing or empty pages

• Check the account and selected chain.
• Check active membership and the assigned group.
• Review Inställningar → Delning (Settings → Sharing) if a shared area is missing.
• Check that the restaurant remains connected and active.
• Check the period and filters before interpreting an empty list as missing information.

A paused restaurant needs reactivation through its usual process. Chain access does not open its administration during the pause.

Get help

Contact the chain administrator for membership and group changes. Contact Vendion about incorrect access or missing content despite correct settings. Include the chain, restaurant, page, intended action and any error message. Never send passwords, PINs or one-time codes.

For personal-data processing and contractual questions, use Vendion’s current privacy information or contact Vendion. This guide describes customer access management and does not replace those contractual details.